“The More You Know, The More You Sell”
Give your staff a sales edge through greater product knowledge and confidence. As one TMI graduate wrote: “The more you know, the more you sell.” TMI correspondence courses provide cost effective in-depth truck product training that is self-paced and flexible, with no travel time or expense.
Caterpillar Product Training
TMI courses focus on specing trucks, not selling skills. This training is used extensively by both dealer and factory sales and engineering personnel, as well as fleet purchasing, leasing and finance personnel, as well as component suppliers. This is essential knowledge whether you are buying or selling complete vehicles or components.
We offer distinct, standalone courses that focus on light, medium or heavy-duty truck knowledge. This page outlines our heavy-duty Course III.
COURSE III
Heavy trucks and tractors Our ten lesson Course III is highly recommended for all Caterpillar sales personnel. Students study and are tested on product information as well as advanced concepts in sales engineering and specing of Class 8 vehicles. Graduates complete ten written tests using the 392 page TMI textbook and truck product data. General courses can be completed with factory data sources, or with a Truck Index. Add US$40 for a Diesel Truck Index if you do not have one available.
Students work through the ten tests for this course and mail or fax them to TMI for hand grading. Grades and comments are often returned in one business day. This in-depth course typically requires over 70 hours of study time to complete. The cost per student for the heavy-duty training is US$825 per US or Canadian enrollment.
GET THE eBOOK: The textbook for this course is also available as an “eBook” on a CD in addition to the printed version. This is a $30 option for the course. Using the free Adobe Acrobat reader, students scroll through, read and search the textbook from most any Windows or Macintosh computer.
BENEFITS OF TMI TRAINING INCLUDE:
- You get quick and thorough training for your staff
- Graduates have more confidence with prospects
- Students are tested on the latest product information
- The textbook makes a great long-term reference source
- Your staff stays in town, on the job, with no travel costs
- Your Satisfaction Assured: Return unused course materials within 30 days for a refund, if you are not satisfied.
Discounts are available for group enrollments of five or more and also for cash payment—download the enrollment application and catalog sheet for details, including overseas rates.
The PDF application form can be filled out on your computer and then printed for signing and faxing to TMI. The files about 350KB, so allow adequate time to fully download.
To Enroll: Download the TMI Catalog and Application or call 800-447-1251, for more information or to enroll by phone.
LESSON OUTLINE
Precision Truck Training
Course III — Heavy Duty Models
Lesson 1 Productivity and Cost Relationships, Introduction to the Metric System.
Lesson 2 Model Types, Terms, Weight Ratings, Laws and Loads.
Lesson 3 Truck Weight Distribution and Optimum Payload Capacity.
Lesson 4 Tractor Trailer Weight Distribution and Maximum Load Capacity.
Lesson 5 Chassis Components: Frame, Springs, Axles, Wheels, Tires. GAWR Rating System.
Lesson 6 Vehicle Performance: Torque and Power, Performance Losses, Making a Performance Analysis—Reserve Power and Gradeability.
Lesson 7 Choosing the Drivetrain: Gearing, Rear Axles, Transmissions, Shift Patterns.
Lesson 8 Low Speed Performance: Gradeability, Traction, On/Off Road Gearing, Gas or Diesel?
Lesson 9 Speed Control: Air Brake Systems, Engine Brakes, Transmission and Driveline Retarders.
Lesson 10 The Support Systems: Electrical, Cooling, Exhaust, Emissions, Noise Control, Power Take-Offs, The Driver Environment.
Appendix Tables & Data: Weights & Measures, Performance Formulas, Swing Radius, Weight Distribution, Tire Capacities, Grade Resistance, Air Resistance, Electrical Loads.
Index Subjects and Terms
eBOOK
S A M P L E
Click below for a 37 page PDF sample of the Course III Heavy-Duty book.
This file is about 500KB, so allow adequate time for it to download.
The More You Know,
The More You Sell
